We generally collect your Personal Information where you provide it to us willingly and with your full consent, unless it is unreasonable or impracticable to do so. We only collect Personal Information where it is reasonably necessary for one or more of our functions or activities, for example to improve delivery of our services, tell you about our great offers or developments, invite you to participate in our promotions and competitions, or to investigate your complaints and grievances. When collecting your personal information, we will do so only by lawful and fair means.
Generally, we collect your Personal Information in the following situations:
WHERE YOU VOLUNTARILY PROVIDE INFORMATION TO US
For example when you:
- contact our Consumer Services Team;
- participate in our promotions, prize draws or competitions;
- subscribe to publications or communications from us; or
- register to become a member of one of our clubs.
The information we collect from you may include, but is not limited to your name, address and email address. Our communications always include information on how to opt out from receiving further information or services from us. Entry into promotions, prize draws and competitions is entirely voluntary and you are under no obligation to enter. Should you choose to enter, we recommend that you read and print out the terms and conditions of the promotion, prize draw or competition in question, as these may include additional information about how we may use your data in relation to that particular prize draw or competition.
If you wish to communicate with us anonymously or by using a pseudonym, you may do so. However, it may be impracticable in some circumstances, for example, if you wish to participate in a promotion.
WHERE WE COLLECT INFORMATION FROM YOUR DEVICE WHEN YOU VISIT OUR WEBSITE
When you visit our website or download information from it, our Internet Service Provider makes a record of your visit and records the following information:
- your internet address;
- domain names, if applicable; and
- the date and time of your visit to the website.
We use this data to analyse trends and statistics. This web site also uses Cookies and Google Analytics service.
COOKIES
“Cookies” are a standard mechanism for storing small pieces of data on a web client (i.e. the web browser on your computer). Any web server (including this one) may:
- store one or more cookies in your browser; or
- request your browser to transmit the data to the web server.
This web site may store cookies on your web client in order to better serve you upon your subsequent visits to this web site.
By using cookies, web sites can track information about visitors’ usage of the site and provide customised content. Note that some browsers can be configured to allow cookies to be accessed by servers other than the originating server.
Please note that most web browsers can also be configured to notify the user when a cookie is received, allowing you to either accept or reject it. For further information about working with cookies, visit your browser manufacturer’s website or read the Wikipedia entry
(http://en.wikipedia.org/wiki/HTTP_cookie).GOOGLE ANALYTICS
Google Analytics is a web analytics service provided by a third party company (“Google”). Google Analytics installs cookies to analyze how the website is being used. Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics uses only first-party cookies. This means that all cookies set by Google Analytics for your domain send data only to the servers for your domain. This effectively makes Google Analytics cookies the personal property of your website domain, and the data cannot be altered or retrieved by any service on another domain.
The information generated by those cookies about your use our websites and your current IP address will be transmitted by your browser to Google and will be stored by Google on servers in the United States of America and other countries. Google will use this information on our behalf for the purpose of evaluating your use of this website, compiling reports on website activity and providing other services relating to website activity and internet usage for us. The IP address collected through Google Analytics will not be associated with any other data held by Google. You may choose to disable or block the Google cookies by selecting the appropriate settings on your browser. You may download and install the Google Analytics Opt-out Browser Add-on available on the Google website.
All the information we collect from your device is anonymous and cannot be collated to identify you personally. Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser allowing you to either accept or reject them.